We are committed to protecting your privacy and security as our customer. We are obliged by the Distance Selling Directive, the Data Protection legislation and all current Trade and Legal precedents and policies to respect your wishes.

From time to time we may use the information gathered in order to send you promotional information. We have, however, adopted a policy allowing you to opt out at any time. You can at any time ‘contact us‘ and we will opt you out of any aspect of our marketing programme.

We collect information about you for two reasons: firstly to process your order and secondly, to provide you with the best possible service. We never give your details to any other person or company, other than in the process of obtaining authorisation from the client’s Qualification Awarding Body where applicable.

We collect the following information from your order: name, email address, delivery and billing address, telephone numbers and order history. We also collect the details required for the design and inscription of your plaque. Any information collected will be used to process orders and, if necessary, to contact you regarding the status of your orders. We never collect other sensitive information about you.  We do not collect or hold your credit or debit card details.  These details are processed directly and securely by our payment processing providers, who simply confirm to us the success or failure of the payment.  Our credit and debit card payment processing providers are fully PCI DSS compliant.

Changes to the privacy policy
We reserve the right to change and update the privacy policy and these changes will be posted on our web site. We encourage you to visit this page from time to time to ensure you are aware of our any changes we may have made.

Privacy policies of link sites
While we carefully select the Web sites to which we link, we are not responsible for the privacy practices or the content of these Web sites.

Contact us
If you have any concerns regarding any personal information relating to you that we are holding, please contact us directly by using the details on our “contact us” page.

Security
The site uses Stripe and Paypal to securely process online credit and debit card payments ensuring a safe and secure shopping experience.

Damage to your Computer
Recognition Plaques makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. MMa Recognition Plaques shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Browser cookies
A cookie is a small file that can be stored on your computer’s hard drive. Browser cookies are a method for storing small amounts of data during your visit to the site.

How could we use cookies?
We reserve the right to use Cookies where appropriate to enable our systems to record items that you have ordered. This could, for example, enable you to return to the site at a later date to complete your purchase without having to re-input your details and order. Cookies used on the site are not used for any other purpose. Our cookies would not contain any personal information about you.